Action1 incident

Action1 Endpoint Interface and Application in Europe

Minor

Resolved after 1 hour 15 minutes, affecting Action1 Application [EU] and Action1 Endpoint Interface [EU], on May 21, 2025.

resolved May 21, 2025, 03:08 AM UTC

The issue has been resolved in partnership with our hosting provider, the issue should not reoccur based on analysis by our team.

Started
May 21, 2025, 01:15 AM UTC
Resolved
May 21, 2025, 02:30 AM UTC
Duration
1h 15m
Detected by Pingoru
May 21, 2025, 01:15 AM UTC

Affected components

Action1 Application [EU]Action1 Endpoint Interface [EU]

Update timeline

  1. identified May 21, 2025, 01:35 AM UTC

    We're currently aware of the login and performance issues and are actively investigating the root cause. An issue with our hosting provider and email notifications is impacting our infrastructure, we are actively working to resolve this and prevent the issue from reoccurring. Resolving this is a top priority, and we appreciate your patience as we work to restore full functionality.

  2. resolved May 21, 2025, 03:08 AM UTC

    The issue has been resolved in partnership with our hosting provider, the issue should not reoccur based on analysis by our team.

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