Action1 incident
Action1 Endpoint Interface in NAM Partial Outage
Resolved after 50 minutes, affecting Action1 Endpoint Interface [NAM], on July 16, 2025.
We identified that a sudden spike in load overwhelmed our compute resources before autoscaling could respond in time. We’ve taken immediate action to restore system stability and have implemented safeguards to prevent this from happening again. Thank you for your patience and valuable feedback.
Affected components
Update timeline
- investigating Jul 16, 2025, 07:30 PM UTC
We are aware that some customers are currently being logged out of their sessions and experiencing intermittent product instability. Our top engineers are actively investigating the issue and working to implement a solution as quickly as possible.
- resolved Jul 16, 2025, 08:34 PM UTC
We identified that a sudden spike in load overwhelmed our compute resources before autoscaling could respond in time. We’ve taken immediate action to restore system stability and have implemented safeguards to prevent this from happening again. Thank you for your patience and valuable feedback.
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