Action1 incident

Action1 Application North America

Major

Resolved after 1 hour 6 minutes, affecting Action1 Application [NAM], on July 24, 2025.

resolved Jul 24, 2025, 03:55 PM UTC

We have successfully resolved the incident caused by an internal memory leak affecting one of our background services. The root cause has been identified and addressed. All systems are now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore normal performance. If you have any questions or continue to experience issues, please contact our support team.

Started
Jul 24, 2025, 02:13 PM UTC
Resolved
Jul 24, 2025, 03:20 PM UTC
Duration
1h 6m
Detected by Pingoru
Jul 24, 2025, 02:13 PM UTC

Affected components

Action1 Application [NAM]

Update timeline

  1. investigating Jul 24, 2025, 02:13 PM UTC

    We're investigating the ongoing issue

  2. monitoring Jul 24, 2025, 03:23 PM UTC

    Issue is resolved, we're monitoring the situation.

  3. resolved Jul 24, 2025, 03:55 PM UTC

    We have successfully resolved the incident caused by an internal memory leak affecting one of our background services. The root cause has been identified and addressed. All systems are now fully operational. We apologize for any inconvenience this may have caused and appreciate your patience while we worked to restore normal performance. If you have any questions or continue to experience issues, please contact our support team.

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