Action1 incident

Action1 Application North America

Major

Resolved after 1 hour 20 minutes, affecting Action1 Application [NAM], on July 24, 2025.

resolved Jul 24, 2025, 07:42 PM UTC

Login issues and platform UI instability have been resolved. We are currently investigating intermittent issues with agent connections. Additionally, some users may see red system messages in the bottom corner of the Action1 console - we are aware of this and actively working on a resolution. Thank you for your patience and understanding.

Started
Jul 24, 2025, 05:34 PM UTC
Resolved
Jul 24, 2025, 06:55 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 24, 2025, 05:34 PM UTC

Affected components

Action1 Application [NAM]

Update timeline

  1. investigating Jul 24, 2025, 05:34 PM UTC

    We're investigating the ongoing issue

  2. investigating Jul 24, 2025, 07:18 PM UTC

    Login issues and platform UI instability have been resolved. We are currently investigating intermittent issues with agent connections. Additionally, some users may see red system messages in the bottom corner of the Action1 console - we are aware of this and actively working on a resolution. Thank you for your patience and understanding.

  3. resolved Jul 24, 2025, 07:42 PM UTC

    Login issues and platform UI instability have been resolved. We are currently investigating intermittent issues with agent connections. Additionally, some users may see red system messages in the bottom corner of the Action1 console - we are aware of this and actively working on a resolution. Thank you for your patience and understanding.

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