Action1 incident

Service Disruption Affecting Endpoints

Minor

Resolved after 1 hour, affecting Action1 Endpoint Interface [NAM], on July 31, 2025.

resolved Jul 31, 2025, 09:21 PM UTC

We have identified the cause of today’s outage as an issue with our server infrastructure. Specifically, some cloud instances became unresponsive due to excessive resource exhaustion. Our team has addressed the issue and services are now fully restored.

Started
Jul 31, 2025, 07:45 PM UTC
Resolved
Jul 31, 2025, 08:45 PM UTC
Duration
1h
Detected by Pingoru
Jul 31, 2025, 07:45 PM UTC

Affected components

Action1 Endpoint Interface [NAM]

Update timeline

  1. investigating Jul 31, 2025, 07:45 PM UTC

    We are currently investigating reports of intermittent outages impacting Action1’s endpoint agents and backend infrastructure. As a result, users may experience error messages and failed requests within the Action1 console. Our engineering team is actively working to identify and resolve the issue as quickly as possible. We appreciate your patience and understanding, and will provide updates as more information becomes available.

  2. resolved Jul 31, 2025, 09:21 PM UTC

    We have identified the cause of today’s outage as an issue with our server infrastructure. Specifically, some cloud instances became unresponsive due to excessive resource exhaustion. Our team has addressed the issue and services are now fully restored.

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