Action1 incident
Action1 Endpoint Interface
Resolved after 3 hours 45 minutes, affecting Action1 Application [NAM] and Action1 Endpoint Interface [NAM], on October 31, 2025.
The issue has been fully resolved. Earlier today, an unintended spike in traffic caused temporary service degradation resembling a DoS event. Our team identified and mitigated the source, restoring system stability. Please note that cache recovery and agent-to-server reconnections took longer than expected, as we performed the restoration gradually to maintain overall platform stability. All systems are now operating normally. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Oct 31, 2025, 05:54 PM UTC
We've identified an issue with our endpoints interface. A solution is being deployed now and we expect normal behavior to return shortly.
- investigating Oct 31, 2025, 08:01 PM UTC
The steps taken earlier have not resolved the core issue. Our team is working towards a solution and will continue to provide updates.
- resolved Oct 31, 2025, 09:40 PM UTC
The issue has been fully resolved. Earlier today, an unintended spike in traffic caused temporary service degradation resembling a DoS event. Our team identified and mitigated the source, restoring system stability. Please note that cache recovery and agent-to-server reconnections took longer than expected, as we performed the restoration gradually to maintain overall platform stability. All systems are now operating normally. Thank you for your patience and understanding.
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