Action1 incident

Action1 Endpoint Interface in Australia

Minor

Resolved after 1 hour, affecting Action1 Endpoint Interface [AU], on December 3, 2025.

resolved Dec 03, 2025, 09:00 AM UTC

Earlier today, some customers in the Australia region experienced issues where Action1 agents were unable to establish connectivity with the service. We identified the cause as insufficient backend capacity and scaled the required resources. All systems are now fully operational. Thank you for your patience and feedback.

Started
Dec 03, 2025, 09:00 AM UTC
Resolved
Dec 03, 2025, 10:00 AM UTC
Duration
1h
Detected by Pingoru
Dec 03, 2025, 09:00 AM UTC

Affected components

Action1 Endpoint Interface [AU]

Update timeline

  1. resolved Dec 03, 2025, 09:00 AM UTC

    Earlier today, some customers in the Australia region experienced issues where Action1 agents were unable to establish connectivity with the service. We identified the cause as insufficient backend capacity and scaled the required resources. All systems are now fully operational. Thank you for your patience and feedback.

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