Action1 incident
Degraded Performance and Elevated Latency
Resolved after 20 minutes, affecting Action1 Application [NAM] and Action1 Endpoint Interface [NAM], on February 19, 2026.
Service has been restored and the Action1 console is operating normally. We do not expect continued performance degradation, and automations executed during the incident are not expected to be impacted or to fail.
Affected components
Update timeline
- investigating Feb 19, 2026, 08:25 PM UTC
We are currently investigating reports of degraded performance impacting the Action1 console. Our team is actively working to identify the root cause and restore normal service as quickly as possible. We will provide updates as more information becomes available.
- identified Feb 19, 2026, 08:48 PM UTC
We have identified an underlying issue with the application. We are rebalancing the cache layer and scaling to restore normal performance. We are also implementing additional safeguards to prevent similar traffic patterns from impacting service. You may experience slower navigation and longer completion times while mitigation efforts are in progress.
- resolved Feb 19, 2026, 09:19 PM UTC
Service has been restored and the Action1 console is operating normally. We do not expect continued performance degradation, and automations executed during the incident are not expected to be impacted or to fail.
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