Action1 incident
NAM: Longer-Than-Expected Execution Times for Automations or Intermittent Issues Selecting Endpoints for Patching
Resolved after 3 days 13 hours, affecting Action1 Endpoint Interface [NAM], on March 17, 2026.
The issue affecting automation execution times and endpoint selection for patching has been fully resolved. All impacted services have returned to normal performance levels. We will continue to monitor the platform to ensure stability.
Affected components
Update timeline
- identified Mar 17, 2026, 12:30 AM UTC
Some customers may experience longer-than-expected execution times for automations or intermittent issues selecting endpoints for patching. The automation performance fix is expected to be rolled out in the United States March 18th 2026. We are continuing work on the endpoint selection issue affecting patching workflows and expect this to be resolved across all regions March 18th 2026. Our team is actively monitoring the platform and will provide updates as progress continues.
- monitoring Mar 18, 2026, 02:24 PM UTC
We have deployed improvements to address the previously reported automation performance issue in the United States and are actively monitoring the results. We will continue to monitor the platform and provide further updates as needed.
- resolved Mar 20, 2026, 01:54 PM UTC
The issue affecting automation execution times and endpoint selection for patching has been fully resolved. All impacted services have returned to normal performance levels. We will continue to monitor the platform to ensure stability.
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