Action1 incident

EU & AU: Intermittent Issues Selecting Endpoints for Patching

Minor

Resolved after 3 days 18 hours, affecting Action1 Endpoint Interface [EU] and Action1 Endpoint Interface [AU], on March 16, 2026.

resolved Mar 20, 2026, 03:40 PM UTC

The issue affecting endpoint selection for patching in the EU and AU regions has been resolved. All systems are operating normally. Scheduled automations were not impacted during this incident. We will continue to monitor the platform to ensure ongoing stability.

Started
Mar 16, 2026, 09:30 PM UTC
Resolved
Mar 20, 2026, 03:40 PM UTC
Duration
3d 18h
Detected by Pingoru
Mar 16, 2026, 09:30 PM UTC

Affected components

Action1 Endpoint Interface [EU]Action1 Endpoint Interface [AU]

Update timeline

  1. identified Mar 16, 2026, 09:30 PM UTC

    Some customers may experience intermittent issues selecting endpoints for patching. The issue affects only the Action1 Console. All existing scheduled automations are unaffected and will execute as scheduled. We are continuing work on the endpoint selection issue affecting patching workflows and expect this to be resolved across all regions March 19th, 2026. Our team is actively monitoring the platform and will provide updates as progress continues.

  2. resolved Mar 20, 2026, 03:40 PM UTC

    The issue affecting endpoint selection for patching in the EU and AU regions has been resolved. All systems are operating normally. Scheduled automations were not impacted during this incident. We will continue to monitor the platform to ensure ongoing stability.

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