NAM: Endpoint Interface Partially Unavailable

Update timeline

1. investigating Mar 18, 2026, 02:57 PM UTC

   We're investigating the ongoing incident. The issue affects only the Action1 Console. All existing scheduled automations are unaffected and will execute as scheduled.

2. identified Mar 18, 2026, 05:54 PM UTC

   We have identified the root cause of the issue affecting the Action1 Endpoint Interface in the NAM region. A fix is currently being implemented. During this time, some customers may continue to experience intermittent issues when interacting with the console. Scheduled automations remain unaffected and continue to execute as expected. Our team is actively working to restore full functionality and will provide further updates as progress continues.

3. monitoring Mar 18, 2026, 10:47 PM UTC

   The issue has been resolved, and full functionality of the Action1 Console has been restored. We are currently monitoring the system to ensure continued stability and performance. All scheduled automations were not impacted and have been executing as expected throughout the incident. If you continue to experience any issues, please contact our support team.

4. resolved Mar 19, 2026, 12:29 AM UTC

   The issue has been fully resolved, and all systems are operating normally. We sincerely thank our customers for their patience and for the exceptionally precise feedback, which helped us identify and address the problem. We will continue to monitor the system to ensure ongoing stability and performance.