Acquia incident

Delays in Database Backups and Code Deployments on Acquia Cloud Platform

Acquia experienced a minor incident on August 6, 2026 affecting Acquia Cloud Next, lasting 53m. The incident has been resolved; the full update timeline is below.

Started: Aug 06, 2026, 09:54 PM UTC
Resolved: Aug 06, 2026, 10:48 PM UTC
Duration: 53m
Detected by Pingoru: Aug 06, 2026, 09:54 PM UTC

Affected components

Acquia Cloud Next

Update timeline

monitoring Aug 06, 2026, 09:54 PM UTC

Acquia detected a service interruption on Acquia Cloud Platform, causing delays in database backups and code deployments using the db backup cloud action. This issue was identified and remediated. We are currently monitoring to confirm full resolution. Affected customers may have experienced stuck or timed-out tasks. Only a subset of customers in us-east-1 may have been impacted.
resolved Aug 06, 2026, 10:48 PM UTC

The underlying cause of this service interruption has been addressed. All services are operational at this time.