Acquia experienced a major incident on July 21, 2026 affecting Acquia DAM and Acquia DAM, lasting 2h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Acquia DAMAcquia DAM
Update timeline
- identified Jul 21, 2026, 11:08 PM UTC
Investigating - We're aware of an issue affecting the availability of some sites and are actively investigating.
- identified Jul 21, 2026, 11:11 PM UTC
We’ve identified the issue affecting the availability of some sites and are actively working on resolving the issue.
- monitoring Jul 21, 2026, 11:48 PM UTC
A fix has been implemented and we are monitoring to ensure stability.
- resolved Jul 22, 2026, 01:21 AM UTC
We've resolved the issue affecting the availability of some sites. Contact Customer Support for help on Acquia DAM Community if you continue to experience any ongoing issues.