Acquia incident
Acquia has detected access control issues across Acquia Cloud Next Platform
Acquia experienced a major incident on February 26, 2026 affecting Acquia Cloud Next, lasting 2h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 26, 2026, 02:39 AM UTC
We are currently investigating an issue impacting the performance and accessibility of several sites across our Cloud Next platform. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. We apologize for the inconvenience and will provide further updates as more information becomes available.
- identified Feb 26, 2026, 03:28 AM UTC
We have identified the root cause and are currently deploying a fix to restore full performance and accessibility. We will provide further details as they become available.
- monitoring Feb 26, 2026, 04:18 AM UTC
Acquia has implemented a solution to resolve the issue affecting performance and accessibility of sites on Acquia Cloud Next. We are closely monitoring this situation. We will continue to provide updates as more information becomes available.
- resolved Feb 26, 2026, 04:56 AM UTC
The underlying cause of this service interruption has been addressed. All affected services have been restored. All services are operational at this time.