Acquia incident

CDP Google ads campaign failure in production

Acquia is currently experiencing a minor incident affecting Acquia Customer Data Platform, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 02:02 PM UTC
Resolved
Ongoing
Duration
● 4h 45m
Detected by Pingoru
Jun 11, 2026, 02:02 PM UTC

Affected components

Acquia Customer Data Platform

Update timeline

  1. investigating Jun 11, 2026, 02:02 PM UTC

    Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.

  2. identified Jun 11, 2026, 06:36 PM UTC

    Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.