Acquia experienced a minor incident on June 11, 2026 affecting Acquia Customer Data Platform, lasting 17h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 11, 2026, 02:02 PM UTC
Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.
- identified Jun 11, 2026, 06:36 PM UTC
Acquia has identified an issue impacting Google Ads connector processing due to the deprecation of a Google Ads API version used by certain connector workflows. As a result, some Google Ads audience and offline conversion synchronization jobs may fail to execute successfully. We have identified the root cause and is actively deploying a fix.
- monitoring Jun 12, 2026, 05:25 AM UTC
The underlying cause of the recent service interruption has been successfully identified and resolved by our engineering team. All affected services have been fully restored, and core systems are operating normally. We are continuing to monitor performance closely to ensure ongoing stability. We sincerely apologize for the disruption to your workflow and appreciate your patience while we worked to resolve this.
- resolved Jun 12, 2026, 07:05 AM UTC
The underlying cause of this interruption has been addressed. All affected services have been restored. All services are operational at this time.