Acquia incident

Issue Impacting Code Deployments on Cloud Platform

Major Resolved View vendor source →

Acquia experienced a major incident on April 21, 2026 affecting Acquia Cloud Next and Cloud Platform Enterprise, lasting 5h 53m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 04:08 AM UTC
Resolved
Apr 21, 2026, 10:01 AM UTC
Duration
5h 53m
Detected by Pingoru
Apr 21, 2026, 04:08 AM UTC

Affected components

Acquia Cloud NextCloud Platform Enterprise

Update timeline

  1. investigating Apr 21, 2026, 04:08 AM UTC

    Acquia is currently investigating an issue impacting code deployments for a subset of customers on our Cloud Platform, where users may experience rejected git push commands. Our internal team is actively working to resolve the issue and restore full deployment functionality as soon as possible. We apologise for the inconvenience and will provide further updates as more information becomes available.

  2. investigating Apr 21, 2026, 07:41 AM UTC

    We are continuing to investigate the issue impacting code deployment for a subset of customers on our cloud platform. Our engineering team remains actively engaged and are working toward a resolution, and users may continue to experience issues with Git push commands during this time. We will share further updates as more information becomes available and appreciate your continued patience.

  3. resolved Apr 21, 2026, 10:01 AM UTC

    The issue impacting code deployments for a subset of customers on our Cloud Platform has now been resolved. Our engineering team has implemented a fix and all code deployment functionalities are now restored.