Ongoing since 03:37 PM UTC, affecting Reporting.
We have identified an issue with Insights reporting for Acoustic Connect - US. Our team is working diligently to resolve this issue. Customer Impact: Insights reporting may have inaccurate metrics for campaigns sent after Oct 30th. Our team is working on correcting this data for all customers affected. We apologize for any inconvenience you may be experiencing due to this issue.
Affected components
Update timeline
- identified Nov 03, 2026, 03:37 PM UTC
We have identified an issue with Insights reporting for Acoustic Connect - US. Our team is working diligently to resolve this issue. Customer Impact: Insights reporting may have inaccurate metrics for campaigns sent after Oct 30th. Our team is working on correcting this data for all customers affected. We apologize for any inconvenience you may be experiencing due to this issue.
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