Resolved after 2 hours 12 minutes, affecting Forms and Forms and 1 more, on October 22, 2026.
Our team has resolved this issue regarding the Forms page not loading in Acoustic Connect - US, EU and APAC Regions and all services are now responding normally. Customer impact: The Forms page (Marketing > Forms) did not load, so users were unable to view, create, or manage forms. The Forms page is now loading normally. We apologize for any inconvenience you may have experienced due to this issue.
Affected components
Update timeline
- investigating Oct 22, 2026, 05:27 AM UTC
We are currently investigating an issue with Acoustic Connect - US, EU and APAC and will follow-up with more information soon. Customer impact: The Forms page (Marketing > Forms) does not load, so users may be unable to view, create, or manage forms. We apologize for any inconvenience you may be experiencing due to this issue.
- monitoring Oct 22, 2026, 06:12 AM UTC
Our team has resolved this issue regarding the Forms page not loading in Acoustic Connect - US, EU and APAC and is now actively monitoring the service to ensure stability. Customer impact: The Forms page (Marketing > Forms) did not load, so users were unable to view, create, or manage forms. The Forms page is now loading normally. We apologize for any inconvenience you may have experienced due to this issue.
- resolved Oct 22, 2026, 07:40 AM UTC
Our team has resolved this issue regarding the Forms page not loading in Acoustic Connect - US, EU and APAC Regions and all services are now responding normally. Customer impact: The Forms page (Marketing > Forms) did not load, so users were unable to view, create, or manage forms. The Forms page is now loading normally. We apologize for any inconvenience you may have experienced due to this issue.
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