Accredible incident

US Platform Performance Degredation

Major Resolved View vendor source →

Accredible experienced a major incident on September 11, 2025 affecting USA - Credentials and USA - Dashboard and 1 more component, lasting 3h 35m. The incident has been resolved; the full update timeline is below.

Started
Sep 11, 2025, 03:25 PM UTC
Resolved
Sep 11, 2025, 07:01 PM UTC
Duration
3h 35m
Detected by Pingoru
Sep 11, 2025, 03:25 PM UTC

Affected components

USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Rendering (PDF & Image)USA - Integrations

Update timeline

  1. investigating Sep 11, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2025, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2025, 07:01 PM UTC

    This incident has been resolved.