Accredible Outage History

Accredible is up right now

Pingoru has recorded 50 incidents for Accredible: 5 in the last 12 months and 2 in the last 90 days.

Source: status.accredible.com

50incidents recorded
5last 12 months
2last 90 days
4 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct1
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct1%
Pingoru began tracking Accredible in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026110 of 744 (1%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202610 of 744 (0%)
September 202600 of 720 (0%)
October 202613 of 511 (1%)

Incidents, newest first

Major October 19, 2026 Analytics Service (EU Region) Disruption 3h 8m EU - Analytics

Started Oct 19, 2026, 06:15 AM UTC· resolved Oct 19, 2026, 09:24 AM UTC

  1. investigating Oct 19, 2026, 06:15 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 19, 2026, 07:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 19, 2026, 07:18 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 19, 2026, 09:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 5, 2026 Intermittent US API downtime 20m USA - Credentials, USA - Dashboard, USA - Spotlight Directory, USA - API and 2 more

Started Aug 05, 2026, 08:08 AM UTC· resolved Aug 05, 2026, 08:29 AM UTC

  1. investigating Aug 05, 2026, 08:08 AM UTC

    We are investigating the issue.

  2. investigating Aug 05, 2026, 08:12 AM UTC

    The API is operational, but we are still confirming root cause.

  3. monitoring Aug 05, 2026, 08:25 AM UTC

    We have identified the cause, and are working on future prevention.

  4. resolved Aug 05, 2026, 08:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026 Analytics Service (US Region) Partial Outage 9h 59m USA - Analytics, AWS ec2-us-east-1

Started May 08, 2026, 05:42 AM UTC· resolved May 08, 2026, 03:41 PM UTC

  1. investigating May 08, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 08:38 AM UTC

    We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

  3. identified May 08, 2026, 09:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 08, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 08, 2026, 02:31 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 08, 2026, 03:41 PM UTC

    The incident has been resolved and all our services are fully functional now.

Read the full incident report →

Notice February 24, 2026 PDF Image rendering issue - EU server 12m EU - Rendering (PDF & Image)

Started Feb 24, 2026, 10:33 AM UTC· resolved Feb 24, 2026, 10:45 AM UTC

  1. identified Feb 24, 2026, 10:33 AM UTC

    We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

  2. resolved Feb 24, 2026, 10:45 AM UTC

    This issue has been resolved. The issue lasted approximately 30 mins.

Read the full incident report →

Major November 18, 2025 Partial System outage - Third party service outage 5h 42m USA - Credentials, EU - Credentials, Sandbox - Credentials, USA - Dashboard and 17 more

Started Nov 18, 2025, 12:08 PM UTC· resolved Nov 18, 2025, 05:50 PM UTC

  1. investigating Nov 18, 2025, 12:08 PM UTC

    Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:53 PM UTC

    Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

  3. resolved Nov 18, 2025, 05:50 PM UTC

    Our Third-Party provider has confirmed that this issue has been resolved.

Read the full incident report →

Minor October 20, 2025 Analytics Pages Not Loading - Third-Party service partial outage 18h 39m USA - Analytics, AWS ec2-us-east-1

Started Oct 20, 2025, 10:50 AM UTC· resolved Oct 21, 2025, 05:30 AM UTC

  1. monitoring Oct 20, 2025, 10:50 AM UTC

    Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 04:50 PM UTC

    Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

  3. resolved Oct 21, 2025, 05:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025 Spreadsheet Upload error - Create Credentials 30m USA - Credentials, EU - Credentials, Sandbox - Credentials

Started Oct 06, 2025, 02:34 PM UTC· resolved Oct 06, 2025, 03:04 PM UTC

  1. identified Oct 06, 2025, 02:34 PM UTC

    We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

  2. identified Oct 06, 2025, 02:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 06, 2025, 02:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 06, 2025, 03:04 PM UTC

    Issue has been resolved

Read the full incident report →

Minor September 17, 2025 Performance Degradation for the PWL Domains on USA - Credentials server –

Started Sep 17, 2025, 03:00 PM UTC· resolved Sep 17, 2025, 03:00 PM UTC

  1. resolved Sep 17, 2025, 04:35 PM UTC

    We experienced approximately 5 minutes of performance degradation for the PWL Domains on the USA - Credentials server

Read the full incident report →

Major September 11, 2025 US Platform Performance Degredation 3h 35m USA - Credentials, USA - Dashboard, USA - Spotlight Directory, USA - API and 2 more

Started Sep 11, 2025, 03:25 PM UTC· resolved Sep 11, 2025, 07:01 PM UTC

  1. investigating Sep 11, 2025, 03:25 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 11, 2025, 04:19 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 11, 2025, 06:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 11, 2025, 07:01 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 3, 2025 System outage - US Server –

Started Sep 03, 2025, 01:00 PM UTC· resolved Sep 03, 2025, 01:00 PM UTC

  1. resolved Sep 03, 2025, 01:47 PM UTC

    We experienced an incident that resulted in approximately six minutes of downtime affecting all services hosted on our US server.

Read the full incident report →

Minor July 3, 2025 Degraded performance on EU 3h 5m EU - Credentials, EU - Dashboard, EU - Spotlight Directory, EU - API and 4 more

Started Jul 03, 2025, 08:27 AM UTC· resolved Jul 03, 2025, 11:32 AM UTC

  1. investigating Jul 03, 2025, 08:27 AM UTC

    We are currently investigating this issue.

  2. identified Jul 03, 2025, 09:02 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 03, 2025, 09:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 03, 2025, 11:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 6, 2025 Spotlight Directory page is not loading 20m USA - Spotlight Directory, EU - Spotlight Directory, Sandbox - Spotlight Directory

Started Jun 06, 2025, 03:03 PM UTC· resolved Jun 06, 2025, 03:23 PM UTC

  1. resolved Jun 06, 2025, 03:03 PM UTC

    Spotlight Directory pages had temporary downtime for approximately 20 minutes. The issue was identified, a fix was implemented and it has been resolved.

Read the full incident report →

Major January 8, 2025 Email delivery delays 52m USA - Credentials, EU - Credentials, USA - Dashboard, EU - Dashboard and 2 more

Started Jan 08, 2025, 12:36 PM UTC· resolved Jan 08, 2025, 01:28 PM UTC

  1. identified Jan 08, 2025, 12:36 PM UTC

    We have confirmed an issue with our vendor Sendgrid, and are awaiting a fix from their team.

  2. resolved Jan 08, 2025, 01:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 6, 2025 Recipient Activity page is not loading 27m USA - Analytics, EU - Analytics

Started Jan 06, 2025, 01:19 PM UTC· resolved Jan 06, 2025, 01:47 PM UTC

  1. investigating Jan 06, 2025, 01:19 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 06, 2025, 01:19 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 06, 2025, 01:23 PM UTC

    We are continuing to investigate this issue.

  4. identified Jan 06, 2025, 01:30 PM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Jan 06, 2025, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. resolved Jan 06, 2025, 01:47 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2024 Partial outage 3h 12m USA - Analytics

Started Nov 20, 2024, 02:48 PM UTC· resolved Nov 20, 2024, 06:00 PM UTC

  1. identified Nov 20, 2024, 02:48 PM UTC

    We have partial outage - Some users are not able to access analytics

  2. monitoring Nov 20, 2024, 05:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 20, 2024, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2024 Insights Analytics Outage on US Region 1h 37m USA - Analytics

Started Nov 20, 2024, 10:06 AM UTC· resolved Nov 20, 2024, 11:43 AM UTC

  1. investigating Nov 20, 2024, 10:06 AM UTC

    We are currently investigating this issue.

  2. investigating Nov 20, 2024, 10:19 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 20, 2024, 10:20 AM UTC

    We have identified and fixed the issue. Now we are monitoring the the stability of the systems.

  4. resolved Nov 20, 2024, 11:43 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 6, 2024 Slow running background jobs 1h 4m USA - Dashboard, USA - API

Started Nov 06, 2024, 08:07 PM UTC· resolved Nov 06, 2024, 09:11 PM UTC

  1. monitoring Nov 06, 2024, 08:07 PM UTC

    We are seeing delays in background processing such as email delivery.

  2. resolved Nov 06, 2024, 09:11 PM UTC

    This incident has been resolved.

Read the full incident report →