Accredible incident

Analytics Service (US Region) Partial Outage

Major Resolved View vendor source →

Accredible experienced a major incident on May 8, 2026 affecting USA - Analytics and AWS ec2-us-east-1, lasting 9h 59m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 05:42 AM UTC
Resolved
May 08, 2026, 03:41 PM UTC
Duration
9h 59m
Detected by Pingoru
May 08, 2026, 05:42 AM UTC

Affected components

USA - AnalyticsAWS ec2-us-east-1

Update timeline

  1. investigating May 08, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 08:38 AM UTC

    We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

  3. identified May 08, 2026, 09:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 08, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 08, 2026, 02:31 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 08, 2026, 03:41 PM UTC

    The incident has been resolved and all our services are fully functional now.