Accredible experienced a notice incident on February 24, 2026 affecting EU - Rendering (PDF & Image), lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
EU - Rendering (PDF & Image)
Update timeline
- identified Feb 24, 2026, 10:33 AM UTC
We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.
- resolved Feb 24, 2026, 10:45 AM UTC
This issue has been resolved. The issue lasted approximately 30 mins.