Accredible experienced a major incident on August 5, 2026 affecting USA - Credentials and USA - Dashboard and 1 more component, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Wallet PassesUSA - Rendering (PDF & Image)
Update timeline
- investigating Aug 05, 2026, 08:08 AM UTC
We are investigating the issue.
- investigating Aug 05, 2026, 08:12 AM UTC
The API is operational, but we are still confirming root cause.
- monitoring Aug 05, 2026, 08:25 AM UTC
We have identified the cause, and are working on future prevention.
- resolved Aug 05, 2026, 08:29 AM UTC
This incident has been resolved.