Accredible Outage History

Accredible is up right now

Accredible had 6 outages in the last 2 years totaling 35h 23m of downtime — averaging 0.2 incidents per month.

There were 6 Accredible outages since October 6, 2025 totaling 35h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.accredible.com

Major August 5, 2026

Intermittent US API downtime

Detected by Pingoru
Aug 05, 2026, 08:08 AM UTC
Resolved
Aug 05, 2026, 08:29 AM UTC
Duration
20m
Affected: USA - CredentialsUSA - DashboardUSA - Spotlight DirectoryUSA - APIUSA - Wallet PassesUSA - Rendering (PDF & Image)
Timeline · 4 updates
  1. investigating Aug 05, 2026, 08:08 AM UTC

    We are investigating the issue.

  2. investigating Aug 05, 2026, 08:12 AM UTC

    The API is operational, but we are still confirming root cause.

  3. monitoring Aug 05, 2026, 08:25 AM UTC

    We have identified the cause, and are working on future prevention.

  4. resolved Aug 05, 2026, 08:29 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 8, 2026

Analytics Service (US Region) Partial Outage

Detected by Pingoru
May 08, 2026, 05:42 AM UTC
Resolved
May 08, 2026, 03:41 PM UTC
Duration
9h 59m
Affected: USA - AnalyticsAWS ec2-us-east-1
Timeline · 7 updates
  1. investigating May 08, 2026, 05:42 AM UTC

    We are currently investigating this issue.

  2. investigating May 08, 2026, 08:38 AM UTC

    We are investigating degraded service caused by an issue affecting AWS infrastructure used by our platform.

  3. identified May 08, 2026, 09:14 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring May 08, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring May 08, 2026, 02:28 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring May 08, 2026, 02:31 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved May 08, 2026, 03:41 PM UTC

    The incident has been resolved and all our services are fully functional now.

Read the full incident report →

Notice February 24, 2026

PDF Image rendering issue - EU server

Detected by Pingoru
Feb 24, 2026, 10:33 AM UTC
Resolved
Feb 24, 2026, 10:45 AM UTC
Duration
12m
Affected: EU - Rendering (PDF & Image)
Timeline · 2 updates
  1. identified Feb 24, 2026, 10:33 AM UTC

    We are currently experiencing a brief issue with the image generating on our PDF certificates for accounts on our EU server. Our team has identified the issue and is implementing a fix.

  2. resolved Feb 24, 2026, 10:45 AM UTC

    This issue has been resolved. The issue lasted approximately 30 mins.

Read the full incident report →

Major November 18, 2025

Partial System outage - Third party service outage

Detected by Pingoru
Nov 18, 2025, 12:08 PM UTC
Resolved
Nov 18, 2025, 05:50 PM UTC
Duration
5h 42m
Affected: USA - CredentialsEU - CredentialsSandbox - CredentialsUSA - DashboardEU - DashboardSandbox - DashboardUSA - Spotlight DirectoryEU - Spotlight DirectorySandbox - Spotlight DirectorySandbox - Wallet PassesEU - Wallet PassesUSA - Wallet PassesUSA - Rendering (PDF & Image)EU - Rendering (PDF & Image)Sandbox - Rendering (PDF & Image)USA - AnalyticsEU - AnalyticsSandbox - AnalyticsUSA - IntegrationsEU - IntegrationsSandbox - Integrations
Timeline · 3 updates
  1. investigating Nov 18, 2025, 12:08 PM UTC

    Due to an issue with one of our third-party providers, our applications are currently impacted. For more information, you can view the Third-Party Status Page: https://www.cloudflarestatus.com/

  2. monitoring Nov 18, 2025, 02:53 PM UTC

    Our third-party has implemented a fix and believes the issue has been resolved. We are seeing our pages being responsive; however, we will keep this issue as monitoring until our provider has cleared the Incident.

  3. resolved Nov 18, 2025, 05:50 PM UTC

    Our Third-Party provider has confirmed that this issue has been resolved.

Read the full incident report →

Minor October 20, 2025

Analytics Pages Not Loading - Third-Party service partial outage

Detected by Pingoru
Oct 20, 2025, 10:50 AM UTC
Resolved
Oct 21, 2025, 05:30 AM UTC
Duration
18h 39m
Affected: USA - AnalyticsAWS ec2-us-east-1
Timeline · 3 updates
  1. monitoring Oct 20, 2025, 10:50 AM UTC

    Due to an issue with one of our third-party providers, our analytics pages were briefly not loading results on our US Server Dashboards. All other services were performing as expected. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

  2. monitoring Oct 20, 2025, 04:50 PM UTC

    Our service provider is continuing to monitor this issue on their side. We are not seeing any issues with our product, but we will continue to monitor this issue until it is resolved on their end. For more information, you can view the Third-Party Status Page: https://health.aws.amazon.com/health/status

  3. resolved Oct 21, 2025, 05:30 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 6, 2025

Spreadsheet Upload error - Create Credentials

Detected by Pingoru
Oct 06, 2025, 02:34 PM UTC
Resolved
Oct 06, 2025, 03:04 PM UTC
Duration
30m
Affected: USA - CredentialsEU - CredentialsSandbox - Credentials
Timeline · 4 updates
  1. identified Oct 06, 2025, 02:34 PM UTC

    We have identified that some Issuers are experiencing an error message when trying to upload a spreadsheet to create credentials. Our developers are investigating and believe they have identified the error.

  2. identified Oct 06, 2025, 02:34 PM UTC

    We are continuing to work on a fix for this issue.

  3. identified Oct 06, 2025, 02:59 PM UTC

    We are continuing to work on a fix for this issue.

  4. resolved Oct 06, 2025, 03:04 PM UTC

    Issue has been resolved

Read the full incident report →