ABBYY experienced a minor incident on August 25, 2025 affecting US, lasting 2h 43m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Aug 25, 2025, 02:53 PM UTC
We have observed performance degradation in FlexCapture Cloud US. You may experience slowness in document processing times. We are actively investigating the issue for a resolution and will keep you informed of any significant developments.
- monitoring Aug 25, 2025, 03:32 PM UTC
We have applied a fix and processing times should be stabilized. We are closely monitoring the situation.
- resolved Aug 25, 2025, 05:37 PM UTC
The issue has been fully resolved, and we have not observed any further reoccurrences. Thank you for your patience and understanding while we worked to restore normal operations.