ABBYY incident

ABBYY FlexiCapture Cloud EU service slowdown

Minor Resolved View vendor source →

ABBYY experienced a minor incident on September 2, 2025 affecting EU, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 02, 2025, 12:20 PM UTC
Resolved
Sep 02, 2025, 01:11 PM UTC
Duration
51m
Detected by Pingoru
Sep 02, 2025, 12:20 PM UTC

Affected components

EU

Update timeline

  1. investigating Sep 02, 2025, 12:20 PM UTC

    We are observing a slowdown in ABBYY FlexiCapture Cloud EU service. Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.

  2. monitoring Sep 02, 2025, 12:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 02, 2025, 01:11 PM UTC

    This incident has been resolved.