ABBYY experienced a minor incident on September 4, 2025 affecting US, lasting 22h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2025, 07:46 PM UTC
We are observing a slowdown in ABBYY Vantage US service. Operations teams are actively working to resolve the issue. We expect to provide another update within 30 min or as soon as more information becomes available.
- investigating Sep 04, 2025, 08:54 PM UTC
We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 1 hour or as soon as more information becomes available.
- investigating Sep 04, 2025, 10:25 PM UTC
We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 1 hour or as soon as more information becomes available.
- investigating Sep 05, 2025, 12:11 AM UTC
We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.
- investigating Sep 05, 2025, 02:12 AM UTC
We are still observing the issue. Operations teams continues working to resolve it. We will update the status within 30 minutes or as soon as more information becomes available.
- monitoring Sep 05, 2025, 04:58 AM UTC
The performance metrics are showing no signs of critical degradation. We are actively monitoring the environment to ensure full resolution.
- monitoring Sep 05, 2025, 07:59 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 05, 2025, 05:53 PM UTC
This incident has been resolved.