ABBYY incident

FlexiCapture Cloud US - Performance Degradation

Minor Resolved View vendor source →

ABBYY experienced a minor incident on September 10, 2025 affecting US, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 04:36 PM UTC
Resolved
Sep 10, 2025, 09:00 PM UTC
Duration
4h 23m
Detected by Pingoru
Sep 10, 2025, 04:36 PM UTC

Affected components

US

Update timeline

  1. investigating Sep 10, 2025, 04:36 PM UTC

    We have observed performance degradation in FlexiCapture Cloud US. Analysis is currently in progress.

  2. monitoring Sep 10, 2025, 06:39 PM UTC

    We are aware that our cloud provider is currently experiencing issues, which may impact some of our services. Our team is closely monitoring the situation and working to minimize any potential disruption. We’ll share updates here as soon as more information becomes available. Thank you for your patience.

  3. resolved Sep 10, 2025, 09:00 PM UTC

    This incident has been resolved.