ABBYY experienced a minor incident on September 17, 2025 affecting US, lasting 4h 42m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Sep 17, 2025, 05:08 PM UTC
We have observed performance degradation in FlexiCapture Cloud US. Analysis is currently in progress.
- investigating Sep 17, 2025, 05:57 PM UTC
Our systems remain operational, though some customers may experience slow processing times. We are actively investigating and will provide updates as we work to improve performance.
- monitoring Sep 17, 2025, 08:47 PM UTC
Our system's metrics are showing stable and processing times should have improved. We will continue to monitor the system.
- resolved Sep 17, 2025, 09:50 PM UTC
This incident has been resolved.