ABBYY experienced a minor incident on September 18, 2025 affecting US, lasting 2h 2m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Sep 18, 2025, 09:05 PM UTC
We have observed performance degradation in FlexiCapture Cloud US and you may experience slow processing times. Analysis is currently in progress.
- monitoring Sep 18, 2025, 09:40 PM UTC
We have implemented improvement measures and processing times should improve. We are closely monitoring the situation and will provide further updates as they become available.
- resolved Sep 18, 2025, 11:08 PM UTC
This incident has been resolved.