ABBYY experienced a minor incident on September 19, 2025 affecting US, lasting 6h 47m. The incident has been resolved; the full update timeline is below.
Affected components
US
Update timeline
- investigating Sep 19, 2025, 01:18 PM UTC
We are seeing an increased number of batches and you may experience slow processing times. We are currently investigating the issue, updates will be available shortly.
- monitoring Sep 19, 2025, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 19, 2025, 03:44 PM UTC
All metrics are stable and we are continuing to monitor the situation.
- resolved Sep 19, 2025, 08:05 PM UTC
All metrics have been stabilized and no new performance degradation issues have been reported. Thank you for your patience.