ABBYY incident

FlexiCapture - AU | Degraded Performance: Message Processing Delay

Minor Resolved View vendor source →

ABBYY experienced a minor incident on November 19, 2025 affecting AU, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Nov 19, 2025, 06:13 AM UTC
Resolved
Nov 19, 2025, 07:34 AM UTC
Duration
1h 21m
Detected by Pingoru
Nov 19, 2025, 06:13 AM UTC

Affected components

AU

Update timeline

  1. investigating Nov 19, 2025, 06:13 AM UTC

    We are currently observing elevated message queue volumes in the FlexiCapture AU environment. While the system remains operational, you may experience slower-than-usual message processing during this time. Our engineering team is closely monitoring the situation and actively working to restore processing speeds to normal levels. We will continue to keep you informed of any significant developments. Thank you for your understanding.

  2. investigating Nov 19, 2025, 06:33 AM UTC

    We are seeing a recovery in pending tasks and expect it to be exhausted in another 20 minutes.

  3. monitoring Nov 19, 2025, 06:55 AM UTC

    The pending tasks queue is fully consumed now. The system is back to normal operations.

  4. resolved Nov 19, 2025, 07:34 AM UTC

    This incident has been resolved.