ABBYY incident

Vantage Cloud EU - Performance Degradation

Minor Resolved View vendor source →

ABBYY experienced a minor incident on November 28, 2025 affecting EU, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 01:02 PM UTC
Resolved
Nov 28, 2025, 03:17 PM UTC
Duration
2h 14m
Detected by Pingoru
Nov 28, 2025, 01:02 PM UTC

Affected components

EU

Update timeline

  1. investigating Nov 28, 2025, 01:02 PM UTC

    We are currently observing slower than usual performance. Our teams are actively investigating potential contributing factors and we will provide an update as soon as more information is available.

  2. investigating Nov 28, 2025, 01:44 PM UTC

    We are actively investigating the issue and troubleshooting efforts are ongoing.

  3. monitoring Nov 28, 2025, 02:44 PM UTC

    Our teams have implemented improvement measures and we are continuing to closely monitor the environment.

  4. resolved Nov 28, 2025, 03:17 PM UTC

    This incident has been resolved.