ABBYY incident

Vantage US - Skill Monitor Status Display Issue

Major Resolved View vendor source →

ABBYY experienced a major incident on December 17, 2025 affecting US, lasting 4h 18m. The incident has been resolved; the full update timeline is below.

Started
Dec 17, 2025, 07:40 PM UTC
Resolved
Dec 17, 2025, 11:58 PM UTC
Duration
4h 18m
Detected by Pingoru
Dec 17, 2025, 07:40 PM UTC

Affected components

US

Update timeline

  1. investigating Dec 17, 2025, 07:40 PM UTC

    We have identified an issue affecting the Skill Monitor in ABBYY Vantage US where transactions may display inaccurate status information. Our team is working on remediation and will provide an update as progress continues.

  2. monitoring Dec 17, 2025, 07:47 PM UTC

    We have implemented a mitigation measure and systems are back to normal. We will continue to monitor and provide additional updates if needed.

  3. resolved Dec 17, 2025, 11:58 PM UTC

    This incident has been resolved.