ABBYY incident
ABBYY Vantage 3 Cloud US - Increased Transaction Processing Times
ABBYY experienced a minor incident on August 11, 2026 affecting US, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 11, 2026, 01:47 PM UTC
We are investigating reports of increased transaction processing times in the ABBYY Vantage 3 Cloud US environment. Some customers may experience delays in transaction processing. Our teams are actively investigating the issue and working to restore normal processing performance. We will provide further updates as more information becomes available.
- monitoring Aug 11, 2026, 02:11 PM UTC
We have identified the cause of the increased transaction processing times in the ABBYY Vantage 3 Cloud US environment and have implemented a fix. The system is now recovering and processing the accumulated workload. Customers may continue to experience some processing delays while the backlog is cleared. We will continue to monitor the environment closely and provide a further update once processing has returned to normal.
- monitoring Aug 11, 2026, 02:29 PM UTC
Our monitoring indicates that the transaction backlog has been cleared and the ABBYY Vantage 3 Cloud US environment is now operating normally. We will continue to closely monitor the environment for the next hour to confirm that performance remains stable before closing the incident.
- resolved Aug 11, 2026, 04:02 PM UTC
This incident has been resolved