Resolved after 5 hours 26 minutes, affecting BTC Data Feed, on August 12, 2026.
Data is now being received into the systems, and results from 11:45 onwards are being correctly processed. We will proceed with manual entry of the missing results from this morning. Your patience is appreciated.
Affected components
Update timeline
- investigating Aug 12, 2026, 10:11 AM UTC
We are in discussion with the BTC IT team to try and resolve this issue as soon as possible.
- investigating Aug 12, 2026, 10:30 AM UTC
Please note that this is also effecting EPs and sports content on the SIS and TRP files. Board prices will update as normal.
- monitoring Aug 12, 2026, 11:22 AM UTC
Data is now being received into the systems, and results from 11:45 onwards are being correctly processed. We will proceed with manual entry of the missing results from this morning. Your patience is appreciated.
- resolved Aug 12, 2026, 03:38 PM UTC
This incident has been resolved.
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