A Bet A had 44 outages in the last 2 years totaling 181h 28m of downtime — averaging 1.8 incidents per month.
There were 44 A Bet A outages since July 19, 2024 totaling 181h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have received the following from SIS regarding the data outage: Please note that some customers may not currently be receiving data. Our support teams are working to resolve the issue. Apologies for the inconvenience.
This incident has been resolved.
We are currently investigating this issue.
Please note that SIS and TRP feed are unaffected. Only the VIP events and HGB01 file are not presently updating.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
We have lost connection to BTC. We are liaising with their IT team to get reconnected and apply early prices as soon as possible.
This issue is still being investigated. We will update as soon as possible.
This incident has been resolved.
Please be advised that there is currently a delay in receiving tomorrow’s Australian greyhound data so the event file has yet to be created. We have reached out to the content provider regarding this matter and are actively awaiting a response. We hope to have the data made available to you as soon as possible and will continue to provide updates as further information becomes available.
Please be advised that there is currently a delay with receiving BTC Early Prices. We will ensure that these are available as soon as possible. Apologies for the inconvenience caused.
This incident has been resolved.
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Please be advised that we are currently experiencing issues with the main SIS/TRP data server, which is preventing updates from being sent downstream. Our team is investigating this as a priority, and we are working to restore service as soon as possible. We apologise for any inconvenience caused.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Please be aware that early prices will not update while an issue on the server is being resolved.
This incident has been resolved.
Please be advised that EP updates may be delayed. We are working on this as a priority and we will confirm once the backlog of updates has been processed and when early price updates have been resumed. Thanks
This incident has now been resolved and the backlog of data has now been processed. Thank you for your patience.
We are currently investigating this issue.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
Please be advised that there is currently an issues with receiving today's early prices. We are investigating this as a priority.
Early prices are now available.
We are currently investigating this issue.
Sports content is not coming down from the server. A fix is being implemented
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
There is no data incoming for Australian dogs. The data supplier has been contacted, and we are awaiting a response.
We have received the following from PA: Incident Vermantia Australian Service Race: All Type: Data Outage Please note we are experiencing technical issues which are affecting the delivery of the Vermantia Australian service. This is being investigated as a priority. Further updates to follow.
This incident has been resolved.
Please be advised that we are currently experiencing issues with the TOTE server, which means communication with the TOTE service is unavailable. We are investigating this as a priority and will provide updates as soon as more information becomes available. We apologise for any inconvenience caused.
This incident has now been resolved.
We are currently investigating this issue.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
This incident has been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Mailgun have been contacted and they are investigating from their end.
This incident has been resolved.
Good morning, please be advised that there will be a delay in publishing the BTC early prices. We are working on this as a top priority and hope to have these available as soon as possible.
We are continuing to investigate this issue. We thank you for your patience whilst we work on getting the early prices made available as soon as possible.
Early prices are now available. We thank you for your patience.
We are currently experiencing an issue with Betstream licensing, which is preventing updates from being transmitted from your price providers. Our team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and understanding while we work to restore normal service.
This incident has now been resolved and Betstream connectivity has been restored.
Good morning, Please be advised that we are currently experiencing an issue with missing early prices, off's and results for both the BTC sis feed and BTC virtual feed. BTC have advised that they have an internet outage which is causing the break in communication. Please refer to your shop screens for prices for the moment, if these are available. Further updates will be posted as soon as they are available.
Please be advised that we have received a further update from BTC. Their internet provider has estimates that the earliest they could be back online is 2pm this afternoon.
BTC's internet is now back up and running and the connection to our servers have now been restored. The system is in the process of processing the backlog of data. We will advise once this has fully caught up.
This incident has now been resolved. Updates from BTC are now processing correctly EP's are now available also. Thank you
We are currently investigating this issue.
SIS have confirmed that the issue is on their side. They are working to restore this.
A fix has been implemented and we are monitoring the results.
We have been advised by SIS that the issues on their side have been resolved.
The issue has been identified and a fix is being implemented.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.