Resolved after 36 minutes, affecting BTC Data Feed, on July 18, 2026.
Please be advised that the new set of event files have successfully been created and sent down to customers. This issue has now been resolved. Thanks
Affected components
Update timeline
- investigating Jul 18, 2026, 07:46 AM UTC
Due to issues encountered during event creation, we have had to remove and regenerate today's BTC HGB01, VIP Racing, VIP Bingo, and VIP Roulette event files. As a result, these event files will temporarily disappear from your system. Any bets placed on the affected events prior to their removal will require manual settlement. We are currently generating a new, complete set of event files, which will be distributed automatically as soon as they are available. We sincerely apologise for the inconvenience this may cause and appreciate your patience while we work to restore normal service.
- resolved Jul 18, 2026, 08:22 AM UTC
Please be advised that the new set of event files have successfully been created and sent down to customers. This issue has now been resolved. Thanks
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