No updates

Update timeline

1. investigating May 03, 2026, 08:52 AM UTC

   We wanted to inform you that, due to an issue currently affecting our price provider, Geoff Banks, the live data feed will be temporarily unavailable. Our provider is actively working to resolve the situation as quickly as possible, and we are closely monitoring progress. In the meantime, we appreciate your patience and understanding while this is being addressed. We will keep you updated and notify you as soon as the live data feed is restored.

2. investigating May 03, 2026, 09:58 AM UTC

   We are continuing to investigate this issue.

3. investigating May 03, 2026, 09:59 AM UTC

   We wanted to provide a brief update regarding the ongoing issue affecting the Geoff Banks live data feed. At this time, the situation remains unchanged, and our price provider is still working to resolve the issue. While we do not yet have further details to share, we want to reassure you that the matter is being actively investigated, and we continue to monitor progress closely. We understand the inconvenience this may cause and appreciate your continued patience while this is being addressed. We will share further updates as soon as more information becomes available.

4. identified May 03, 2026, 11:25 AM UTC

   We would like to provide a further update regarding the issue affecting the GB live data feed. Our price provider’s IT team is actively working on repairing the damage, and progress is being made. At this stage, the estimated time to resolution is at least a couple of hours, although this may change as work continues. We appreciate your continued patience and understanding while this is being resolved. We will keep you informed and share further updates as soon as they become available.

5. identified May 03, 2026, 04:05 PM UTC

   Unfortunately, we have not yet received a further update from our price provider, Geoff Banks. However, please be assured that this issue is being treated as a priority and work is ongoing to resolve it. As a result of this disruption, there will be a delay in the delivery of tomorrow’s (Monday’s) horse racing event files. We sincerely apologise for any inconvenience this may cause. We will continue to keep you informed and provide updates as soon as more information becomes available. Thank you for your continued patience and understanding.