ClearPort incident

CDS declarations are not receiving responses

Resolved after 1 hour 13 minutes, affecting HMRC Systems (CDS Imports) and HMRC Systems (CDS Exports), on September 14, 2026.

investigating Sep 14, 2026, 10:47 AM UTC

We are detecting issues with CDS where notifications are not being returned to ClearPort.

Started
Sep 14, 2026, 10:47 AM UTC
Resolved
Sep 14, 2026, 12:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 14, 2026, 10:47 AM UTC

Affected components

HMRC Systems (CDS Imports)HMRC Systems (CDS Exports)

Update timeline

  1. investigating Sep 14, 2026, 10:47 AM UTC

    We are detecting issues with CDS where notifications are not being returned to ClearPort.

  2. resolved Sep 14, 2026, 12:00 PM UTC

    CDS notifications are now being received and processed as normal

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