ClearPort incident

CDS declarations are not receiving responses

Minor Resolved View vendor source →

ClearPort experienced a minor incident on September 14, 2026 affecting HMRC Systems (CDS Imports) and HMRC Systems (CDS Exports), lasting 1h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2026, 10:47 AM UTC
Resolved
Sep 14, 2026, 12:00 PM UTC
Duration
1h 13m
Detected by Pingoru
Sep 14, 2026, 10:47 AM UTC

Affected components

HMRC Systems (CDS Imports)HMRC Systems (CDS Exports)

Update timeline

  1. investigating Sep 14, 2026, 10:47 AM UTC

    We are detecting issues with CDS where notifications are not being returned to ClearPort.

  2. resolved Sep 14, 2026, 12:00 PM UTC

    CDS notifications are now being received and processed as normal