ClearPort incident

ICS2 declarations are encountering intermittent failures

Resolved after 2 hours 18 minutes, affecting EU Systems (ICS2), on August 10, 2026.

investigating Aug 10, 2026, 05:36 PM UTC

We have detected that some ICS2 declarations are not being accepted by EU customs. We are investigating this.

Started: Aug 10, 2026, 05:36 PM UTC
Resolved: Aug 10, 2026, 07:54 PM UTC
Duration: 2h 18m
Detected by Pingoru: Aug 10, 2026, 05:36 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

investigating Aug 10, 2026, 05:36 PM UTC

We have detected that some ICS2 declarations are not being accepted by EU customs. We are investigating this.
resolved Aug 10, 2026, 07:54 PM UTC

ICS2 declarations are now being submitted successfully

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