ClearPort incident

Intermittent ICS2 failures

Resolved after 15 hours 37 minutes, affecting EU Systems (ICS2), on August 21, 2026.

investigating Aug 21, 2026, 07:37 PM UTC

We have detected some ICS2 declarations are not being accepted by EU customs.

Started
Aug 21, 2026, 07:37 PM UTC
Resolved
Aug 22, 2026, 11:14 AM UTC
Duration
15h 37m
Detected by Pingoru
Aug 21, 2026, 07:37 PM UTC

Affected components

EU Systems (ICS2)

Update timeline

  1. investigating Aug 21, 2026, 07:37 PM UTC

    We have detected some ICS2 declarations are not being accepted by EU customs.

  2. resolved Aug 22, 2026, 11:14 AM UTC

    ICS2 declarations are receiving the expected responses

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