8x8 incident

8x8 - Delay when using the desk phone feature in Work Desktop and Work Web

Major Resolved View vendor source →

8x8 experienced a major incident on June 24, 2026 affecting Work Calling and Endpoints and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Jun 24, 2026, 11:39 AM UTC
Resolved
Jun 24, 2026, 11:49 AM UTC
Duration
10m
Detected by Pingoru
Jun 24, 2026, 11:39 AM UTC

Affected components

Work CallingEndpointsWorkD (VOD)AmericasEMEAAPAC

Update timeline

  1. investigating Jun 24, 2026, 11:39 AM UTC

    8x8 Is currently investigating reports of delays being present when using the desk phone feature when dialling on Work Desktop and Work Web. We are working on resolving the issue and updates will be provided as they become available.

  2. resolved Jun 24, 2026, 11:49 AM UTC

    8x8 has resolved the issue causing delays when using the desk phone feature on Work Desktop and Work Web. 8x8 is monitoring and investigating the root cause and we apologize for the inconvenience.