8x8 incident
Web browser login delays or errors when reaching 8x8 web services
8x8 experienced a major incident on June 22, 2026 affecting Americas and Work Calling and 1 more component, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 22, 2026, 03:31 PM UTC
8x8 is investigating intermittent web browser login issues or errors when attempting to reach 8x8 services. Some users may report longer than usual login times as well. We are currently investigating the nature of these symptoms and will provide updates as they become available.
- investigating Jun 22, 2026, 03:46 PM UTC
Our engineers are currently working to investigate and resolve the issue as a matter of urgency. We will continue to provide updates as they become available.
- investigating Jun 22, 2026, 04:00 PM UTC
We are doing our very best to get this issue resolved as a matter of priority, we thank you for your patience. We will provide further update as they become available and we again apologize for the inconvenience.
- monitoring Jun 22, 2026, 04:18 PM UTC
8x8 has seen stability and logins successfully being processed for customers in the last hour. We expect customers to no longer experience any issues when logging in. We are currently monitoring for stability and will provide a further update once fully confirmed as resolved.
- resolved Jun 22, 2026, 05:30 PM UTC
8x8 has seen continued stability and will be resolving this incident. We are performing a full root cause investigation and we apologize for the interruption.