8x8 is currently experiencing a major incident affecting Americas and Contact Center and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
AmericasContact CenterContact Center US1Contact Center US2NA1NA7NA2NA8NA3NA9
Update timeline
- investigating Jun 08, 2026, 02:12 PM UTC
8x8 Is currently investigating reports of various issues/errors for integrations with 8x8. We are working on resolving the issue and updates will be provided as they become available.
- investigating Jun 08, 2026, 02:38 PM UTC
We continue to investigate the issue impacting integrations with 8x8, examples being Screen Pop functionality, Salesforce integration connectivity and buttons appearing as inactive. If you are experiencing this issue please contact support to troubleshoot further. We apologize for the delay and we will continue to work to resolve.