8x8 incident

8x8 Support Portal & Knowledge Base offline for scheduled maintenance

Major Resolved View vendor source →

8x8 experienced a major incident on May 31, 2026 affecting Americas and EMEA and 1 more component, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
May 31, 2026, 02:40 PM UTC
Resolved
May 31, 2026, 04:50 PM UTC
Duration
2h 10m
Detected by Pingoru
May 31, 2026, 02:40 PM UTC

Affected components

AmericasEMEAAPAC8x8 Website

Update timeline

  1. identified May 31, 2026, 02:40 PM UTC

    Dear Customer, Please note that both our Knowledge Base and Support are currently offline for scheduled maintenance. The maintenance is estimated to be completed by 6 PM CEST (4 PM UTC) For urgent assistance, please call our support numbers: US: +1 866-204-8720 Outside US: +1-408-687-4120 UK: +44 (0)207 096 6060 Regards 8x8 Support

  2. identified May 31, 2026, 04:48 PM UTC

    Dear Customer, 8x8's Knowledge Base and Support portal is back online. The maintenance is completed . For urgent assistance, please call our support numbers: US: +1 866-204-8720 Outside US: +1-408-687-4120 UK: +44 (0)207 096 6060 Regards 8x8 Support

  3. resolved May 31, 2026, 04:50 PM UTC

    We're closing this notice. Have a great rest of your weekend. 8x8 Support.