6sense Outage History

Started Oct 07, 2026, 04:27 PM UTC· resolved Oct 16, 2026, 11:25 AM UTC

1. investigating Oct 07, 2026, 04:27 PM UTC

   We are aware that some customers using the 6sense Sales Intelligence integration with HubSpot are seeing an in-product message indicating that the 6sense Sales Intelligence card will be removed after October 31, 2026, as part of HubSpot’s planned deprecation of Legacy CRM Cards. HubSpot has announced that integrations using Legacy CRM Cards will need to transition to its newer App Card framework before this date. At this time, there is no impact to the functionality of the 6sense integration and no action is required from customers. Customers can continue using the integration as normal. Our Product and Engineering teams are reviewing the change and evaluating any updates that may be required for the 6sense integration. We will provide additional guidance if customer action becomes necessary or if there is any change to the current functionality. We will continue to share updates as more information becomes available.

2. resolved Oct 16, 2026, 11:25 AM UTC

   Update - As of October 31st, HubSpot will complete its planned retirement of Legacy CRM Cards, the older framework that powers the 6sense Sales Intelligence iframe. After this date, HubSpot will remove all Legacy CRM Cards, which is why some customers are seeing a banner in the iframe saying it will be removed. Ahead of HubSpot’s deadline, 6sense is moving the Sales Intelligence iframe to HubSpot’s newer App Card framework. We're currently on track to complete this on Monday, October 19th. What this means for you No action is required. You can keep using the Sales Intelligence iframe as usual and you can disregard the banner’s suggestion to contact us since our team is already handling the migration. If you experience any disruption in your Sales Intelligence iframe in Hubspot after the update on October 19th, please reach out to our support team.

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Started Sep 28, 2026, 07:19 PM UTC· resolved Sep 29, 2026, 06:50 PM UTC

1. investigating Sep 28, 2026, 07:19 PM UTC

   We are currently experiencing an issue affecting outbound email delivery from the 6sense.com domain. This issue is limited to emails sent from our organization and does not impact customers' ability to send or receive emails through their own email systems. While we work to resolve the issue, our Support team will continue to provide updates on support cases directly within RevCity. We encourage customers to log in to RevCity https://revcity.6sense.com to monitor case activity and review the latest updates. We apologize for the inconvenience and will provide further updates as they become available.

2. resolved Sep 29, 2026, 06:50 PM UTC

   The issue has been resolved and affected services are operating normally. We will continue to monitor the situation. Thank you for your patience.

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Started Sep 11, 2026, 10:13 PM UTC· resolved Sep 11, 2026, 10:13 PM UTC

1. resolved Sep 11, 2026, 10:13 PM UTC

   On Friday, September 11, 2026, an issue occurred for a subset of customers using the AI Email Agent with Outlook, in which the integration became disconnected. The issue has now been resolved and affected services have been restored.. Impacted customers were sent an email indicating that their connection was interrupted. Our Engineering team has since restored all AI Email connections for customers who received a notification email. Campaigns were automatically paused when the integrations were disconnected, and were automatically resumed once reconnected If you continue to experience any issues please contact Support for assistance.

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Started Aug 06, 2026, 07:41 AM UTC· resolved Aug 27, 2026, 12:45 PM UTC

1. investigating Aug 06, 2026, 07:41 AM UTC

   We are investigating an issue impacting a subset of customers using Salesforce and Pardot integrations. Affected customers may see an "Authentication Failed" error message when viewing their integration page. As a mitigation, customers experiencing this issue can update their integration credentials, which may restore the connection. If the issue persists after updating the credentials, please contact Support for further assistance. Our Engineering team is actively investigating the issue and we will provide additional updates as more information becomes available.

2. investigating Aug 06, 2026, 01:55 PM UTC

   We are continuing to investigate this issue.

3. investigating Aug 07, 2026, 01:48 PM UTC

   Update - We continue to investigate the Salesforce authentication issue affecting a subset of customers using Salesforce and Pardot integrations. Based on our investigation to date, the issue appears to be related to Salesforce integration credential expiration and may result in affected integrations requiring reauthorization. Customers who see their Salesforce Integration in an Error status can continue to update their integration credentials as a workaround. If the issue persists after reauthorizing, please contact Support. Our Engineering team remains actively engaged in identifying a long-term solution, and we will continue to share updates as our investigation progresses.

4. investigating Aug 10, 2026, 06:44 PM UTC

   Update: Our Engineering team continues to investigate the Salesforce authentication issue affecting a subset of customers using Salesforce-connected data sources, including CRM integrations and AI Email. Our investigation indicates that the authentication failures originate outside of the 6sense platform and are related to Salesforce OAuth authentication. We have not identified any changes within the 6sense platform that would account for the observed behavior. As part of our investigation, we have observed a strong correlation between the timing of the affected connections and recent Salesforce OAuth refresh token behavior and we are actively working with Salesforce to determine the underlying cause and implement a long-term resolution. Customers whose Salesforce integration is affected may see the connection enter a disconnected state, resulting in delayed data synchronization and downstream processing until the connection is successfully reauthenticated. As a workaround, customers experiencing an "Authentication Failed" error or a disconnected Salesforce integration should reauthenticate their connection by navigating to Settings > Integrations > Salesforce. Reauthentication has successfully restored connectivity for the majority of affected customers. We will continue to provide updates as our investigation progresses.

5. investigating Aug 11, 2026, 03:29 PM UTC

   Our Engineering team continues to actively investigate the Salesforce authentication issue affecting a subset of customers using Salesforce-connected data sources, including CRM /MAP integrations and AI Email. Since our last update, our joint investigation with Salesforce has narrowed the issue to a Salesforce OAuth refresh-token configuration that may be contributing to the unexpected token expirations and resulting integration disconnections. Salesforce is currently validating a configuration change in a controlled environment to determine whether it resolves the observed behavior. We continue to work closely with Salesforce while this validation is underway. Customers whose Salesforce / Pardot integration is affected may continue to see the connection enter a disconnected state, resulting in delayed data synchronization and downstream processing until the connection is successfully reauthenticated. As a workaround, customers experiencing an "Authentication Failed" error or a disconnected Salesforce / Pardot integration should reauthenticate their connection by navigating to Settings > Integrations > Salesforce / Pardot. Reauthentication continues to successfully restore connectivity for the majority of affected customers. We appreciate your patience as we work with Salesforce to validate the underlying cause and implement a long-term resolution. We will continue to provide updates as more information becomes available.

6. investigating Aug 12, 2026, 07:16 PM UTC

   Update: Our Engineering team continues to work closely with Salesforce on the investigation into the Salesforce authentication issue affecting a subset of customers using Salesforce-connected data sources, including CRM/MAP integrations and AI Email. Since our last update, the investigation has progressed further and Salesforce Support has identified a Salesforce-managed backend configuration related to refresh-token expiration that may be contributing to the unexpected token expirations and resulting integration disconnections. This configuration is not exposed through the Salesforce user interface. We are working with Salesforce to validate the impact of this configuration and determine whether a change will resolve the observed behavior. The validation is ongoing and we are continuing to monitor affected integrations while we work toward a long-term resolution. Customers whose Salesforce/Pardot integration is currently disconnected or displaying an "Authentication Failed" error should reauthenticate their connection by navigating to Settings > Integrations > Salesforce/Pardot. Reauthentication continues to successfully restore connectivity for the majority of affected customers. We understand the impact this issue may have on data synchronization and downstream processing and appreciate your continued patience. We will provide further updates as our investigation and validation with Salesforce progresses.

7. investigating Aug 13, 2026, 01:47 PM UTC

   Update: Our Engineering team continues to work closely with Salesforce to address the authentication issue affecting a subset of customers using Salesforce-connected data sources. For the Salesforce Connected App used by the 6sense ABM and Sales Intelligence (SI) platform, Salesforce has implemented a configuration change related to Salesforce OAuth refresh-token behavior. We are actively monitoring the effectiveness of this change to confirm that it prevents new unexpected integration disconnections. Customers whose Salesforce/Pardot integration within the ABM or Sales Intelligence platform was previously disconnected or is currently displaying an "Authentication Failed" error will still need to reauthenticate their connection to restore connectivity. Please navigate to Settings > Integrations > Salesforce/Pardot to complete the reauthentication. Customers whose integrations are currently authenticated and operating normally do not need to take any action at this time. For the AI Email platform, our investigation remains ongoing. We are continuing to work closely with Salesforce, as the configuration change has not yet been applied to the Salesforce Connected App used by AI Email. We will continue to provide updates as we make progress toward a long-term resolution. We appreciate your patience and will continue to share updates as our investigation progresses.

8. monitoring Aug 17, 2026, 02:21 PM UTC

   Our Engineering team, in collaboration with Salesforce, has implemented the configuration changes related to Salesforce OAuth refresh-token behavior for the Connected Apps used by our ABM, Sales Intelligence (SI) and AI Email platforms. We are actively monitoring the integrations to validate the effectiveness of these changes and to identify any potential downstream impact. At this time, customers whose Salesforce/Pardot integrations are currently authenticated and operating normally do not need to take any action. Customers whose integration is currently disconnected or displaying an "Authentication Failed" error will still need to reauthenticate their connection to restore connectivity. Please navigate to Settings > Integrations > Salesforce/Pardot to complete the reauthentication. We will continue to closely monitor the integrations and provide further updates as we validate the stability of the changes. We appreciate your patience and understanding while we work through this issue.

9. resolved Aug 27, 2026, 12:45 PM UTC

   We have completed remediation for the Salesforce authentication issue affecting a subset of customers using Salesforce-connected data sources. Our investigation with Salesforce confirmed that a backend configuration, Refresh Token TTL, was enabled on the affected Connected Apps. This configuration caused refresh tokens to expire after a fixed period of approximately 30 days, even when the integrations continued to actively use them. This resulted in unexpected integration disconnections for affected customers. Working with Salesforce, we updated the affected Connected App configurations to address this behavior. We have validated the changes and will continue to monitor the integrations. Customers whose Salesforce/Pardot connections were previously disconnected may still need to reauthenticate their integration to restore connectivity. Customers whose integrations are currently connected and operating normally do not need to take any action. We will continue to work with Salesforce on remaining follow-up items and long-term measures to help prevent similar issues in the future.

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Started Aug 04, 2026, 03:27 PM UTC· resolved Aug 04, 2026, 07:39 PM UTC

1. investigating Aug 04, 2026, 03:27 PM UTC

   We are aware of an issue impacting the performance of Sales Intelligence export jobs, which is causing some jobs to fail. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. monitoring Aug 04, 2026, 06:50 PM UTC

   A fix has been implemented and we are monitoring the results.

3. resolved Aug 04, 2026, 07:39 PM UTC

   This incident has been resolved.

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Started Jul 28, 2026, 09:24 PM UTC· resolved Jul 29, 2026, 08:54 AM UTC

1. investigating Jul 28, 2026, 09:24 PM UTC

   We are aware of an issue impacting a subset of customers where loading saved dashboard filters may cause the page to become unresponsive. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. resolved Jul 29, 2026, 08:54 AM UTC

   This incident has been resolved.

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Started Jun 16, 2026, 05:32 PM UTC· resolved Jun 17, 2026, 01:22 PM UTC

1. investigating Jun 16, 2026, 05:32 PM UTC

   We are currently investigating an issue where some users are encountering "Unauthorized" errors when accessing 6sense via the Salesforce (SI iframe) integration. Our investigation indicates that this is likely related to recent Salesforce platform updates impacting how embedded components and authentication flows are handled within the iframe environment. Our engineering teams are actively working on implementing a fix to ensure full compatibility. We will continue to provide updates as we make progress toward a permanent resolution.

2. resolved Jun 17, 2026, 01:22 PM UTC

   We have implemented a fix for this issue. Our engineering team has updated the package framework to ensure full compatibility with the latest platform requirements. Customers should now be able to access the 6sense iframe as expected. If you continue to experience issues, please ensure that you are on the latest package version (v4.2). If not, you can manually update the package via the AppExchange or using the following link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tKb000000xDnA&isdtp=p1 We appreciate your patience while we worked to resolve this issue.

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Started Jun 15, 2026, 11:15 AM UTC· resolved Jun 15, 2026, 02:39 PM UTC

1. investigating Jun 15, 2026, 11:15 AM UTC

   We are investigating an issue impacting a subset of customers where certain ABM Weekly Alerts delivered on June 14 may have contained incomplete account activity information. Our Engineering team is actively investigating the issue and working to determine the appropriate remediation steps. We will provide additional updates as more information becomes available.

2. resolved Jun 15, 2026, 02:39 PM UTC

   The issue impacting ABM Alert content has been resolved. Impacted alerts that were delivered with incomplete account activity information have been successfully reprocessed and resent. Alert delivery is operating normally. We appreciate your patience while we worked to resolve this issue.

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Started Jun 06, 2026, 01:23 AM UTC· resolved Jun 06, 2026, 12:52 PM UTC

1. identified Jun 06, 2026, 01:23 AM UTC

   We are currently investigating an issue impacting a subset of customers where alerts may be delivered without the expected account activity details. Our Engineering team is aware of the issue and is actively working to identify the cause and restore normal functionality. We will provide additional updates as more information becomes available.

2. resolved Jun 06, 2026, 12:52 PM UTC

   This issue has been resolved. Alert delivery has been resumed with the expected account activity details. Our Engineering team is actively monitoring the results to ensure alerts continue being delivered as expected. Thank you for your patience as we resolved this issue.

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Started May 28, 2026, 02:16 PM UTC· resolved Jun 02, 2026, 12:45 PM UTC

1. investigating May 28, 2026, 02:16 PM UTC

   We are currently investigating an issue impacting score exports through Orchestrations and Workflows. As a result, score updates may not be reflected in connected CRM systems for our customers. Our Engineering team is actively working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.

2. monitoring Jun 01, 2026, 11:35 AM UTC

   Score exports have resumed and are being processed successfully. Some customers may still observe instances where the UI does not yet reflect the latest export status. This is limited to status visibility and does not impact the underlying export processing. Our Engineering team is actively working to address the remaining UI visibility issue and we are continuing to monitor the recovery closely. We will provide additional updates as they become available.

3. resolved Jun 02, 2026, 12:45 PM UTC

   The issue impacting score exports to CRM systems has been resolved. Score exports are now processing successfully, and export status is being reflected correctly within the platform. We have completed monitoring and confirmed normal operation of the affected services. Thank you for your patience while we worked to resolve this issue.

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Started May 08, 2026, 09:41 AM UTC· resolved May 08, 2026, 06:51 PM UTC

1. investigating May 08, 2026, 09:41 AM UTC

   We're currently experiencing an impact due to an ongoing AWS outage, which is affecting several services. As a result, a subset of our customers may experience downtime in some of our services. You may also notice slower response times or intermittent issues. Our teams are actively working to restore these services as quickly as possible. We'll continue to monitor the situation closely and will share further updates as soon as we have more information. We sincerely appreciate your patience and understanding while we work to minimize the impact and restore normal operations.

2. monitoring May 08, 2026, 06:37 PM UTC

   We are in the process of restoring services following the earlier disruption. Most services are now recovering and we are continuing to monitor system performance closely to ensure stability. Some customers may still experience intermittent issues as recovery progresses. We will provide further updates as needed.

3. resolved May 08, 2026, 06:51 PM UTC

   All services have been fully restored and the issue has been resolved. The platform is operating normally across all affected areas. We appreciate your patience while we worked through this incident.

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Started Apr 28, 2026, 03:01 PM UTC· resolved Apr 28, 2026, 05:01 PM UTC

1. investigating Apr 28, 2026, 03:01 PM UTC

   We are currently aware of an issue where customers may be experiencing performance issues within the platform, particularly impacting ABM and Sales Intelligence (SI). This may also result in delays or data not loading as expected. Our Engineering team is actively investigating the issue and working toward a resolution. We will provide updates as more information becomes available.

2. monitoring Apr 28, 2026, 03:55 PM UTC

   Our services have been restored and the platform is operating as expected. We are continuing to monitor to ensure stability and will provide further updates if necessary.

3. resolved Apr 28, 2026, 05:01 PM UTC

   The issue impacting the ABM and Sales Intelligence (SI) platform has been resolved and services are operating as expected. We appreciate your patience while we worked to restore stability. We will continue to monitor the system closely and no further action is required at this time.

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Started Jan 31, 2026, 04:55 PM UTC· resolved Jan 31, 2026, 06:26 PM UTC

1. investigating Jan 31, 2026, 04:55 PM UTC

   We are aware of an issue impacting a subset of customers due to a disruption in several internal services. Affected customers may experience issues creating ABM segments , SI lists, running Sales Intelligence exports, or executing Workflows. Our teams are actively working to resolve the issue and restore normal service as quickly as possible. We will continue to monitor the situation closely and provide updates as more information becomes available. Thank you for your patience and understanding.

2. resolved Jan 31, 2026, 06:26 PM UTC

   This incident has been resolved.

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Started Dec 05, 2025, 10:36 PM UTC· resolved Dec 05, 2025, 11:29 PM UTC

1. investigating Dec 05, 2025, 10:36 PM UTC

   We are aware of an issue impacting the list and the segment creation using a csv upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. resolved Dec 05, 2025, 11:29 PM UTC

   The issue impacting the list and the segment creation by CSV file is now resolved.. Thank you for your patience while this was in progress.

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Started Nov 25, 2025, 02:39 PM UTC· resolved Nov 25, 2025, 03:06 PM UTC

1. investigating Nov 25, 2025, 02:39 PM UTC

   We are aware of an issue impacting the list and the segment creation using a csv upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. resolved Nov 25, 2025, 03:06 PM UTC

   The issue impacting the list and the segment creation is now resolved.. Thank you for your patience while this was in progress.

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Started Nov 18, 2025, 02:44 PM UTC· resolved Nov 18, 2025, 02:56 PM UTC

1. investigating Nov 18, 2025, 02:44 PM UTC

   We are aware of a global Cloudflare issue which is affecting the 6sense platform. Some customers using SSO might experience issues logging into the platform. We are monitoring and awaiting an in-progress fix from Cloudflare. We will provide updates as soon as we have additional information. Thank you for your patience and understanding.

2. investigating Nov 18, 2025, 02:46 PM UTC

   We are continuing to investigate this issue.

3. resolved Nov 18, 2025, 02:56 PM UTC

   The Cloudflare issue that was impacting 6sense logins has been resolved. Thank you again your patience and understanding while this was in progress.

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Started Oct 20, 2025, 09:56 AM UTC· resolved Oct 20, 2025, 10:41 AM UTC

1. investigating Oct 20, 2025, 09:56 AM UTC

   We are aware of an issue impacting some functionalities such as user invite and, password reset emails. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. investigating Oct 20, 2025, 09:57 AM UTC

   We are continuing to investigate this issue.

3. resolved Oct 20, 2025, 10:41 AM UTC

   The issue impacting features such as user invite and password reset emails has been resolved. Thank you for your patience while this was in progress.

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Started Oct 01, 2025, 07:21 PM UTC· resolved Oct 01, 2025, 08:37 PM UTC

1. investigating Oct 01, 2025, 07:21 PM UTC

   We are aware of an issue impacting the creation of Segments using a csv file upload. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. resolved Oct 01, 2025, 08:37 PM UTC

   The issue impacting the creation of Segments using a csv file upload has been resolved. Thank you for your patience while this was in progress.

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Started Aug 30, 2025, 01:25 AM UTC· resolved Sep 17, 2025, 02:56 PM UTC

1. monitoring Aug 30, 2025, 01:25 AM UTC

   For customers using the 6sense+Drift Integration: As a precaution, 6sense+Drift integrations have been temporarily deactivated in response to the Salesloft+Drift incident . 6sense security has not been compromised. This is only a precaution. We will continue to monitor the incident. We'll provide more information as it's available.

2. resolved Sep 17, 2025, 02:56 PM UTC

   For customers using the 6sense+Drift Integration: As a precaution, 6sense+Drift integrations have been temporarily deactivated in response to the Salesloft+Drift incident . 6sense security has not been compromised. This is only a precaution.

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Started Aug 27, 2025, 02:06 PM UTC· resolved Aug 27, 2025, 04:18 PM UTC

1. investigating Aug 27, 2025, 02:06 PM UTC

   We are currently aware of an issue affecting the performance of the Sales Intelligence and ABM platform, which may result in latency or timeouts during use. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. monitoring Aug 27, 2025, 02:47 PM UTC

   Performance on the Sales Intelligence and ABM platform has improved, and users should no longer experience latency or timeout issues. Our Engineering team continues to closely monitor the system to ensure stability. Thank you for your patience and understanding as we work to fully resolve this issue.

3. resolved Aug 27, 2025, 04:18 PM UTC

   The issue impacting the Sales Intelligence and ABM platform has been resolved. Thank you for your patience while this was in progress.

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Started Aug 20, 2025, 04:55 PM UTC· resolved Aug 21, 2025, 02:28 PM UTC

1. investigating Aug 20, 2025, 04:55 PM UTC

   We are currently aware of an issue preventing users from downloading Campaign Analytics data. At this time, attempts to download result in an error message. Our Engineering team is actively investigating and expects to have the issue resolved by end of day tomorrow (Thursday). We appreciate your patience and understanding as we work to restore full functionality.

2. resolved Aug 21, 2025, 02:28 PM UTC

   The issue impacting Campaign Analytics has been resolved. Thank you for your patience while this was in progress.

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Started Jul 18, 2025, 02:07 PM UTC· resolved Jul 20, 2025, 12:46 AM UTC

1. investigating Jul 18, 2025, 02:07 PM UTC

   We are currently experiencing an issue impacting the nightly data refresh within the 6sense platform. As a result, you may notice the following disruptions: -- Segment data will not refresh -- Sales Intelligence Dashboard data will not refresh -- Ad campaigns will not update company targeting -- Alerts will not send -- Scheduled Audience and Data Workflows will not run -- Scheduled Orchestrations will not run Our Engineering teams are actively investigating and working diligently to resolve the issue as quickly as possible. Thank you for your patience and understanding.

2. identified Jul 18, 2025, 06:05 PM UTC

   Our Engineering team will be applying a database patch to resolve the underlying issue. Data refreshes for all customers are expected to resume with tonight’s processing and will be reflected by tomorrow morning (Saturday).

3. resolved Jul 20, 2025, 12:46 AM UTC

   The issue impacting the nightly data refresh processing has been resolved. Thank you for your patience while this was in progress.

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Started May 22, 2025, 01:52 PM UTC· resolved May 22, 2025, 03:00 PM UTC

1. investigating May 22, 2025, 01:52 PM UTC

   We are aware of an issue impacting the availability of AI Insights in Sales Intelligence. Our Engineering teams are actively investigating the matter and working diligently to resolve it as quickly as possible. We appreciate your patience and understanding as we work to address this issue.

2. resolved May 22, 2025, 03:00 PM UTC

   This issue impacting the availability of AI Insights in Sales Intelligence has been resolved. Thank you for your patience while this was in progress.

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Started May 07, 2025, 01:14 PM UTC· resolved May 07, 2025, 02:05 PM UTC

1. investigating May 07, 2025, 01:14 PM UTC

   We are currently aware of an issue affecting the ABM platform, Sales Intelligence and Workflow, which may prevent users from logging in. Our Engineering teams are actively investigating and working diligently to resolve the issue as quickly as possible. Thank you for your patience and understanding.

2. monitoring May 07, 2025, 01:19 PM UTC

   The issue impacting the ABM platform, Sales Intelligence and Workflows has been resolved, and our Engineering Team is actively monitoring to ensure functionality remains stable. Thank you for your patience while this was in progress.

3. resolved May 07, 2025, 02:05 PM UTC

   The issue impacting the ABM platform, Sales Intelligence and Workflows has been resolved. Thank you for your patience while this was in progress.

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Started Apr 24, 2025, 02:33 PM UTC· resolved Apr 24, 2025, 03:05 PM UTC

1. investigating Apr 24, 2025, 02:33 PM UTC

   We’re currently aware of an issue where the User Management screen appears blank instead of displaying the user list. Our Engineering team is actively investigating and working to resolve the issue as quickly as possible. We appreciate your patience and understanding while we work to fix this.

2. resolved Apr 24, 2025, 03:05 PM UTC

   The issue causing the User Management screen to appear as blank has been resolved. Thank you for your patience while this was in progress.

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