Resolved after 1 day 10 hours, affecting Sales Intelligence and Segments and 1 more, on July 18, 2025.
The issue impacting the nightly data refresh processing has been resolved. Thank you for your patience while this was in progress.
Affected components
Update timeline
- investigating Jul 18, 2025, 02:07 PM UTC
We are currently experiencing an issue impacting the nightly data refresh within the 6sense platform. As a result, you may notice the following disruptions: -- Segment data will not refresh -- Sales Intelligence Dashboard data will not refresh -- Ad campaigns will not update company targeting -- Alerts will not send -- Scheduled Audience and Data Workflows will not run -- Scheduled Orchestrations will not run Our Engineering teams are actively investigating and working diligently to resolve the issue as quickly as possible. Thank you for your patience and understanding.
- identified Jul 18, 2025, 06:05 PM UTC
Our Engineering team will be applying a database patch to resolve the underlying issue. Data refreshes for all customers are expected to resume with tonight’s processing and will be reflected by tomorrow morning (Saturday).
- resolved Jul 20, 2025, 12:46 AM UTC
The issue impacting the nightly data refresh processing has been resolved. Thank you for your patience while this was in progress.
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