Resolved after 4 days 22 hours, affecting Workflows and Orchestrations, on May 28, 2026.
The issue impacting score exports to CRM systems has been resolved. Score exports are now processing successfully, and export status is being reflected correctly within the platform. We have completed monitoring and confirmed normal operation of the affected services. Thank you for your patience while we worked to resolve this issue.
Affected components
Update timeline
- investigating May 28, 2026, 02:16 PM UTC
We are currently investigating an issue impacting score exports through Orchestrations and Workflows. As a result, score updates may not be reflected in connected CRM systems for our customers. Our Engineering team is actively working to restore normal functionality as quickly as possible. We will continue to provide updates as more information becomes available.
- monitoring Jun 01, 2026, 11:35 AM UTC
Score exports have resumed and are being processed successfully. Some customers may still observe instances where the UI does not yet reflect the latest export status. This is limited to status visibility and does not impact the underlying export processing. Our Engineering team is actively working to address the remaining UI visibility issue and we are continuing to monitor the recovery closely. We will provide additional updates as they become available.
- resolved Jun 02, 2026, 12:45 PM UTC
The issue impacting score exports to CRM systems has been resolved. Score exports are now processing successfully, and export status is being reflected correctly within the platform. We have completed monitoring and confirmed normal operation of the affected services. Thank you for your patience while we worked to resolve this issue.
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