6sense experienced a minor incident on June 16, 2026 affecting Sales Intelligence, lasting 19h 50m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 05:32 PM UTC
We are currently investigating an issue where some users are encountering "Unauthorized" errors when accessing 6sense via the Salesforce (SI iframe) integration. Our investigation indicates that this is likely related to recent Salesforce platform updates impacting how embedded components and authentication flows are handled within the iframe environment. Our engineering teams are actively working on implementing a fix to ensure full compatibility. We will continue to provide updates as we make progress toward a permanent resolution.
- resolved Jun 17, 2026, 01:22 PM UTC
We have implemented a fix for this issue. Our engineering team has updated the package framework to ensure full compatibility with the latest platform requirements. Customers should now be able to access the 6sense iframe as expected. If you continue to experience issues, please ensure that you are on the latest package version (v4.2). If not, you can manually update the package via the AppExchange or using the following link: https://login.salesforce.com/packaging/installPackage.apexp?p0=04tKb000000xDnA&isdtp=p1 We appreciate your patience while we worked to resolve this issue.